Refund Policy

Chewbr has a permanent Free tier with no card required, so you can run the core workflow and take your time before you ever pay. Because of that, Pro and the Founders Package are final once your access begins, and we don't run a general money-back guarantee. Two things sit underneath that, below.

If you're on Pro monthly and you're unsure it's for you, not unhappy, just not certain, email us within your first 30 days and we'll add two months free so you can decide properly. No cash changes hands. You just get more time. One per customer.

Pro annual already includes two months free against the monthly price, so this offer doesn't apply there.

Cancel anytime in Billing. It stops your next charge and you keep access to the end of the period you've paid for. After a cancellation your account drops to the Free tier and is never deleted. Your work stays where it is and the door stays open.

The Founders Package is a one-off, lifetime purchase, and it's final once your access begins. The Free tier is there to try the workflow first, with no card. If a seat is ever released, it's retired, not resold, so the cap of 100 only ever goes down.

If you're in the UK or EU you'd normally have a 14-day right to cancel a digital purchase. At checkout you ask for immediate access to Chewbr and confirm you understand that this ends the 14-day right once your access begins. You'll see that line before you pay.

Separately, and always: if the service is faulty or not as described, your statutory rights are unaffected and we'll put it right. Nothing in this policy limits those rights.

chris@chewbr.net, or reply to any email we've sent you. No forms, no calls. Chris reads everything.