Terms of Service
Working version
This is the current working version of this page. It says what we actually do, in plain English, and it's in final review before launch. If anything material changes, existing users will be told by email — never by a silent edit.
The plain-English promise first: these terms say what we actually do. There's no trick buried in section 14. If anything here surprises you, email us — that's a bug in the writing, and we'll fix it.
1. Who you're dealing with
Chewbr is operated by CRS STORE LTD, a company registered in England and Wales (company number 12670925), registered office: Lion And Lamb, Fore Street, Ashton, Helston, England, TR13 9RW. CRS STORE LTD is not VAT-registered, so prices do not include VAT.
We're operating through CRS STORE LTD while we complete the incorporation of Chewbr Ltd. When Chewbr Ltd is incorporated, this contract — including every right you have under it, and the Founders lifetime promise if you bought one — is assigned from CRS STORE LTD to Chewbr Ltd automatically. You don't need to do anything; you'll get one email telling you it's happened. The full story is at chewbr.net/legal/interim-trading.
In these terms, "Chewbr", "we" and "us" means CRS STORE LTD now, and Chewbr Ltd after the assignment. "You" means the person holding the account.
2. What Chewbr is (and isn't)
Chewbr is a workflow platform for content creators. It walks a video through five phases — Plan, Produce, Package, Post, Promote — with a 47-point checklist, a Knowledge Bank, analytics, streaks and XP, accountability partners, and tools for publishing to YouTube.
What it isn't: a growth guarantee. The checklists, articles, analytics and suggestions are guidance, not promises — your channel's results depend on your work, not ours. Chewbr is an independent product: we are not affiliated with, endorsed by, or part of YouTube or Google.
3. Your account
Give us accurate details, and keep your sign-in credentials and any API keys to yourself — you're responsible for what happens under your account.
You must be at least 13 to use Chewbr, and old enough to hold a Google or YouTube account in your country if you connect one. If you're under 18, get a parent or guardian's permission before paying for anything.
Accounts are personal — one creator, one account. If you ever need to transfer an account or a Founders seat to someone else, ask us first: hello@chewbr.net. We're reasonable.
4. Plans, prices and billing
- Free — $0, permanent. Not a trial, and no card needed. Free has limits (shown in the product), and they may evolve as we learn.
- Pro — $24/month, or $228/year (that's $19/month — two months free).
- Founders Package — $99 one-off, lifetime Pro. Section 6 is all about it.
All prices are in US dollars. Payments are processed by Stripe; we never see or store your card details. If your card isn't in USD, your bank applies its own conversion rate.
Subscriptions renew automatically until you cancel. You can cancel anytime in Billing settings — cancellation takes effect at the end of the period you've paid for, and you keep access until then. If a payment fails we'll retry; if it keeps failing, your account drops to the Free tier. We don't delete accounts over failed payments.
If we ever change a price, we'll email you at least 30 days before it affects you, and it only applies from your next renewal — never mid-cycle. Founders never pay again, so price changes can't touch them.
5. Refunds, cancellations and cooling-off
Every first payment on Chewbr — Pro monthly, Pro annual, or the Founders Package — comes with a 30-day, no-questions-asked, money-back guarantee, once per customer. If a renewal charge catches you out, tell us within 7 days and we'll refund it in full. Annual plans are committed after day 30 (that's what the two free months buy); auto-renew can be switched off anytime. The full policy — short and readable — is at chewbr.net/legal/refund.
Your statutory cooling-off right. UK and EU buyers normally have a 14-day cancellation right for digital services. At checkout you'll be asked to consent to immediate access, which ends that 14-day right — and our 30-day guarantee applies instead. It's deliberately more generous than, and doesn't affect, your statutory rights.
6. The Founders Package
$99, once. Lifetime Pro — every Pro feature, forever, with no recurring charge. Capped at 100 seats, ever: when they're gone, or the launch window closes, the package is retired and never reopened.
What "lifetime" means. The lifetime of Chewbr the product — not twelve months dressed up, and not "the lifetime of the offer". For as long as Chewbr runs, your access runs. It's backed by the shutdown commitments in section 12, including the codebase promise.
If you refund a Founders Package (30 days, no questions), your seat is retired, not resold — the cap drops permanently. The money-back guarantee applies once per customer.
The other Founders perks — beta access, the Founder tag, the numbered notebook, the Founders Wall, the private channel, and the rest — are as described on the Founders page at the time you buy. The notebook is physical and ships in small batches, so allow a few weeks.
Your Founders contract, lifetime promise included, transfers automatically to Chewbr Ltd on incorporation (sections 1 and 15).
7. Your content and your data
You own everything you put into Chewbr — ideas, scripts, titles, notes, checklists, uploads. All of it. You give us permission to host, process, back up and display it only as needed to run the service for you, and that permission ends when you delete the content or your account.
Three commitments, in writing: we don't sell your data. We don't share it with advertisers. We don't train AI models on your content — ours or anyone else's. The detail is in the Privacy Policy.
8. AI features
Parts of Chewbr generate suggestions — titles, hooks, ideas, feedback. Suggestions are drafts, not facts: check anything that matters before you publish it. What you keep is yours (section 7 applies).
Every plan includes fair-use limits on AI generation, so the service stays fast and affordable for everyone. The limits are product design, not small print — you'll see them in the app, not discover them in a dispute.
9. Connecting YouTube and Google
Connecting your Google account is optional. If you do, Chewbr asks for read-only access to your YouTube channel and analytics — and, only if you use the publishing feature, permission to upload videos you choose to your own channel. We never post, edit or delete anything on your channel on our own initiative; uploads happen only when you start them.
Chewbr uses YouTube API Services. By connecting, you also agree to the YouTube Terms of Service and acknowledge the Google Privacy Policy. You can disconnect in Settings, or revoke Chewbr's access entirely at Google security settings, at any time.
10. Acceptable use
Don't use Chewbr to plan, produce or promote content that's illegal, hateful, harassing, sexually exploitative of minors, or that promotes violence or self-harm. Don't attack the platform — no breaking, probing, scraping, reverse-engineering or overloading it. Don't resell access or share accounts. API keys and the MCP server are for your own account, within the published rate limits.
If you find something broken, tell us rather than exploiting it. We fix fast, and we say thank you.
11. Beta, availability and change
Chewbr opens as a closed beta on 25 July 2026 and moves to public launch after that. It's early software moving quickly: features will evolve, get renamed, merged, and occasionally removed. We don't promise uptime percentages at this stage — we promise to take reliability seriously and to tell you the truth when something breaks. And we won't quietly remove something you've paid for: material changes come with notice (section 14).
12. Suspension, closure, and the shutdown promise
If an account breaks section 10, we can suspend or close it. We'll tell you why and give you a chance to put it right, unless the situation is serious enough that we can't.
You can close your account anytime in Settings, or by emailing hello@chewbr.net. Your data is then deleted as described in the Privacy Policy.
If we ever shut Chewbr down entirely, we will: (a) give you at least 60 days' notice, (b) provide a full export of your data, and (c) refund the unused portion of any annual subscription. And as a separate commitment to Founders: if the company operating Chewbr ceases operations, we release the codebase publicly or hand it to whoever wants to keep it running. That promise also lives in our founders' agreement.
13. Liability
Chewbr is provided "as is". We work hard to keep it reliable and useful, but we don't promise it will be perfect or fit every use case, and we're not liable for lost profits, lost audiences, or what any algorithm decides to do.
Our total liability for any claim arising from your use of Chewbr is limited to the amount you've paid us in the twelve months before the claim. Nothing in these terms limits liability the law says can't be limited — fraud, or death or personal injury caused by our negligence. Nothing in these terms affects your statutory rights as a consumer.
14. Changes to these terms
We'll update these terms as the product grows. For material changes we'll email you at least 30 days before they take effect; carrying on using Chewbr after that means you accept them. If you don't, cancel — the refund policy and your statutory rights still apply. The "last updated" date at the top always tells you which version you're reading.
15. Assignment
We may assign this contract from CRS STORE LTD to Chewbr Ltd on its incorporation — and Chewbr Ltd may assign it onward only to an entity that takes on these terms in full (for example, in a restructure). Every assignment carries your rights with it, lifetime access included, and you'll always be told by email. You may not assign your account to someone else without our agreement (section 3).
16. Governing law and contact
These terms are governed by the law of England and Wales, and disputes go to the courts of England and Wales — except that if you're a consumer somewhere else, you keep any protections and venue rights your local law doesn't let you give up.
Anything at all: hello@chewbr.net. Chris reads everything.
Last updated: 10 June 2026 — pre-launch working version.
Trading as: Currently CRS Store Ltd; will be assigned to Chewbr Ltd on incorporation.